We organise our work across four divisions and 12 service teams:

• Compliance and Reporting
• Standards and Development
• ICT, Digital and Data
• Corporate Services

We provide information and advice through three channels:

• Online
• Telephone
• Face-to-face

We are also responsible for the Money Advice and Budgeting Service (MABS).

You can access information and support in the following ways:

• Through the Citizens Information website
• Through the Citizens Information Phone Service (CIPS)
• Through Citizens Information Centres