We provide information, advice, money advice and advocacy services to the public.
What we do
We support service delivery through:
- The Citizens Information Phone Service (0818 07 4000)
- A nationwide network of Citizens Information Centres
We also fund and support the Money Advice and Budgeting Service (MABS). It provides free, independent and confidential support for people who are in debt or at risk of debt.
Services we support
We fund and support:
We directly host the citizensinformation.ie website and maintain the mabs.ie website.
Our role
As part of our wider functions, we:
- Maintain the MABS website (mabs.ie)
- Support the National Advocacy Service for People with Disabilities
- Support the Sign Language Interpreting Service (SLIS)
- Support the Register of Irish Sign Language Interpreters (RISLI)
We operate under the remit of the Department of Social Protection. Our role, as set out in legislation, is to:
- Ensure access to accurate, clear and comprehensive information on social services
- Support individuals, particularly those with disabilities, to identify and understand their needs and options
- Improve accessibility, coordination and awareness of social services
- Provide information on the effectiveness of social services and policies and highlight issues affecting service users
- Provide or support advocacy services for individuals with disabilities
- Support the provision of advice on personal debt and money management through the Money Advice and Budgeting Service