We provide access to information, advice and advocacy services to support the public.

These services help individuals access information on rights and entitlements and how to access services.

We provide information through our websites and publications.

Further information is available on:

citizensinformation.ie website and mabs.ie website

We fund and support the following services:

• The Citizens Information Services (CIS)

• The Money Advice and Budgeting Service (MABS)

• The Citizens Information Phone Service (CIPS)

• The National Advocacy Service for People with Disabilities (NAS)

• The Sign Language Interpreting Service (SLIS)

• The Register of Irish Sign Language Interpreters (RISLI)

Information on how to access services is available on our websites and in our publications.

Services can be accessed directly through the organisations listed above.

Services are provided free of charge.

Complaints

Information on how to make a complaint is available in the following sections:

• Complaints about a member of staff are dealt with under the Complaints about a member of CIB staff
  
  
• Complaints about a CIB-funded organisation are handled by the relevant organisation Complaints about a service funded by CIB
  
  
• Complaints under the Disability Act are outlined in the Complaints about CIB under the Disability Act
  

We publish research and reports on our work, including information, advice and advocacy services. These reports show how services are delivered and their impact.