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Information about CIB

This section provides key information about the organisation

Establishment of Organisation

We were established in 2000 as a statutory body responsible for supporting the provision of information, advice and advocacy services to the public.

Further information is available on the About Us page. .

Roles, Responsibilities and Functions

We have statutory roles and responsibilities.

Further details are available on the About Us and in Citizens Information Board legislation.

Governance and Management Arrangements

Information on governance and management arrangements is available in:

Corporate Plans and Strategies

Our current strategy is set out in the: CIB Strategic plan 2023 -2026


Annual Report

We publish annual reports outlining organisational performance.

Current and previous reports are available on the Annual Report and Previous Reports pages.


Organisation and Pay and Grading Structures

Information on the management structure of the Citizens Information Board is available on Our Structure

Information on pay and grading structures is available in the pay and grading structures within the Citizens Information Board

Location and Contact Details

Location and contact details for the Citizens Information Board are available on the Contact Us page.


Links to Agencies and Other Bodies under CIB's Remit

We fund and support the following service delivery companies:


Details of Service Level Agreements and Memoranda of Understanding

This content is currently being updated and will be available shortly.

Customer Charters

Our Customer Charter is available on the Customer Service page

Codes of Practice or Guidelines

The following documents are available:

Code of Practice for Board Members, Chairperson, Chief Executive and Secretary (PDF)

and

Code of Business Conduct