This independent study commissioned by CIB focuses on the experiences of the Deaf Community in accessing public and social services and related information on rights and entitlements in Ireland. The research is both timely and relevant in the context of the recent passing of the Irish Sign Language Act which gives state recognition to the indigenous language of the Deaf Community. Members of the Deaf Community have faced severe difficulties in accessing public information in their preferred language which impacts on the realisation of their rights. The report considers the current provisions by public agencies for meeting the needs of the Deaf Community and identifies the main issues in developing more accessible services.

The Citizens Information Board (CIB) is committed to ensuring that there is a culture of respect for human rights and equality among our staff and for the people to whom we provide services. We have conducted an assessment of human rights and equality issues that are relevant to our functions to ensure that we are fulfilling our public sector duty obligation as set out in the Irish Human Rights and Equality Commission Act 2014. As a means of further embedding and promoting human rights and equality principles, we have prepared a three-year action plan. This action plan will be reviewed on an annual basis.

The Citizens Information Board is required to present its Annual Report to the Minister for Social Protection on 1 July each year. The Annual Report outlines the activities of the Board over each given year.